FAQs

• General Comments

• Please do not consider any grant request approved until you have received written
  documentation from Novartis Pharmaceuticals Corporation that your grant has been accepted
  for funding and all of the required paperwork, including signed original Letter of Agreement, is
  submitted and accepted by Novartis. Thus any expenses incurred prior to receiving written
  support of the program by Novartis Pharmaceuticals Corporation are taken at your own risk.
  
• Previous support by Novartis Pharmaceuticals Corporation does NOT guarantee future
  support. Each grant is evaluated on individual merit relative to other grant requests.
  If you have any questions, please contact us. Please do NOT contact your sales representative,
  regional scientific director, or marketing personnel regarding the status of a grant request.
  
• Novartis Pharmaceuticals Corporation will review each grant request in a timely manner. Your
  prompt response to requests for any additional information is critical to this process and
  appreciated.
  
• Novartis is aware of the growing need of Medical Education. Many more requests are
  received than can be funded and we regret that we cannot accommodate every request.
  However, your request will receive a fair review if all documentation is submitted. In return,
  please take the time to consider how your program fits within the therapeutic areas of interest
  for Novartis and the established regulations, laws and guidelines before submitting a request.
  

• How can I contact Novartis with questions or status requests?

• For more information regarding grant applications, you may contact Novartis General Medicine at 1-888-669-6682, Novartis Oncology at 1-877-662-4833 and Novartis Oncology Patient Advocacy at 1-877-778-2530 and speak with a call center representative who will personally help address your questions or help you navigate the system to check on the status of your request.

• Who will Novartis accept Patient Advocacy/Alliance Development grant requests from?

• Novartis will accept grant requests from 501(c)(3) non-profit organizations.

• How soon can I submit a grant request?

• For a grant request to be considered for funding, a complete grant application must be submitted to Novartis at least 60 calendar days prior to the program start date. If the completed grant application is not received at least 60 days prior to the event date, the grant request may be denied. OGE Requirement: For grants that are Post-Congress review, your grant request must be received at least 60 days prior to the start of the medical Congress.

• How will I know if I have submitted a complete package to Novartis and it has been accepted for review?

• When you select the submit button for your request, the on-line system will immediately inform you that all required fields have been submitted for review, if they were entered correctly. An e-mail will also be sent to both the primary and secondary addresses that you supplied informing you that your submission has been successfully submitted. You will be provided with a tracking number for the grant request. You will receive e-mail notification of the status of your request throughout the process.

• How soon will I receive a reply from Novartis regarding disposition of my grant?

• You will receive e-mail correspondence from the Grants Office commencing as soon as your complete grant application has been submitted and throughout the review process.

• Can I still submit a request for funding through the US Mail or through fax?

• No, Novartis will only accept requests through the on-line submission process.

• Will Novartis contact me if they have questions regarding the funding request?

• Yes, Novartis will contact you should clarification be required on your request. This contact will be via e-mail to both of the addresses supplied during the submission process. Your prompt attention to these requests is requested to enable Novartis to provide a response for all requests with a timely review.

• How can I find out the status of a grant that I submitted through the online system?

• For status on grant requests already submitted online, go to www.ngcs.novartis.com, login, and check status using your grant ID.

• Will the Novartis Office of Grants and Education (NOGE) and Novartis Oncology Office of Grants and Education (OGE) support CME accredited and non-accredited activities?

• Yes, Novartis will consider both CME accredited and non-accredited/non-promotional activities.

• Will Novartis pay for physicians to attend a major meeting to gather information to then be presented at a regional/local post major-meeting review?

• No, Novartis will not pay for travel, honoraria, or hotel for physicians attending major meetings to gather information for regional/local post major-meeting reviews.

• Will Novartis pay for attendees to attend meetings?

• No, Novartis will not pay for travel, lodging, meals or registration for any healthcare professional to attend a meeting or event.

• Will Novartis consider free Exhibit Space as part of a grant request?

• No, Novartis will not consider exhibit space as part of a grant request. Exhibit space must be contracted through a separate "fee for service" contract. This separate request should be made by contacting your local Novartis Sales or Marketing Representative.

• If the event has already taken place, will Novartis still accept a grant request?

• Novartis will not consider funding for events which have already begun or taken place. This is also true of enduring materials for a program that has already taken place.

• Do I need to submit a complete budget for all of the costs associated with my program?

• Yes, please submit a budget for the costs associated with the entire program. Please provide a breakout for all individual costs in the overall budget.

• Will Novartis consider a grant request that supports both CME and promotional activities (e.g. corporate sponsorships)?

• No, Novartis cannot support a grant containing both CME and promotional activities. Promotional activities should be directed to your local Novartis Sales or Marketing representative for consideration.

• Are their specific items or activities contained within a grant request which Novartis will not fund?

• Novartis will not fund a Professional Education grant in which there are recreational
  components (e.g. golf, spa activities)
• Novartis will not fund a grant in which there are gifts to speakers or attendees
• Novartis will not fund a grant in which speakers or participants are allowed to bring a spouse
  or guest to any meal function

• Will Novartis sign a Letter of Agreement other than a Novartis agreement?

• No. If the provider requires a separate Letter of Agreement to proceed with an activity, the Novartis Letter of Agreement will predominate. Novartis will not sign any other Letters of Agreement.

• Are there any system specifications for using this application?

• Yes. You will need either Internet Explorer (IE 9.0 or above), Safari, or Chrome browser to grant register and submit the grant application. Pop-ups should be enabled in the browser setting.